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The ever changing business environment poses a challenge to design an efficient organization. The design should have best mix of product/service delivery channels, customer support and sales operation management, in such a manner that it gives optimal results. e-square has unique expertise in successfully implementing sales/distribution channels, customer operations strategies and human resource organization at the time of launching many world renowned competitive products & services.
e-square provides a comprehensive solution for issues pertaining to formulating strategies related to human resources, , Sales and customer operations. In order to provide comprehensive solutions, we engage in an in-depth market research & analysis of all internal & external factors, which may affect our client's performance.
We offer following services in the business consulting area:
- Designing Sales & customer services strategy and implementation
- Development of an appropriate organizational model, required for delivery of sales & customer service objectives
- Business processes designing
- HR policy formulation
- Job description documents
- Job evaluation assessments and assigning symbolic pay grades
- Salary ranges and bench marking remuneration
- Performance management systems
- Defining requisites and formulating policies for handling them
- Drafting and completion of employee reference manuals
- Employee satisfaction surveys
- Employee/customer/distribution channels mystery shopping
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